10 Fixes For Spotify Says Offline Even When Connected To WiFi

Written By Robert Fabry Last updated: January 4, 2024

If you are one of those happy listeners of Spotify, you may have experienced technical errors on its app. One of the common ones encountered by many is that Spotify says offline even when connected to Wifi or mobile data. Annoying and disturbing as it is, especially if you don't know what the reason could be behind this error.

Why is my Spotify showing offline? Well, you are in the right place because we will be discussing the reasons why the Spotify app shows offline despite WiFi or data, together with all the possible solutions that we could try to use to be able to fix it. On the other hand, while we are figuring out everything about this error we will also be sharing with you one of the best remedies that you can rely on if this happens to you.

Contents Guide Part 1. Why is Spotify Showing Offline?Part 2. 9 Effective Solutions to Fix Spotify Offline IssuePart 3. Best Solutions to Get Spotify Music for Offline Playback ForeverTo Summarize It All

Part 1. Why is Spotify Showing Offline?

Many users in Spotify’s community said that their Spotify account will tell them constantly "in offline mode" even when connected to WiFi or mobile data. That prevents users from streaming or downloading their favorite music smoothly. To fix this issue, we will be starting to figure out first all the possible reasons why Spotify says offline.

  1. Unstable Internet Connection: Playing music on Spotify requires a reliable and strong internet connection throughout. Unstable and slow internet could also be a reason why Spotify says you are in offline mode.
  2. Firewall Blocking Settings: One of the most common causes of why Spotify says you are in offline mode is the Spotify app on your Windows is blocked by a firewall.
  3. Offline Mode Enabled: Spotify Premium users have an offline option that won't let them access online service if they are in offline mode.
  4. Data-Saving Mode: If you are using your mobile phone and you are currently in Data-Saving Mode, it can also inadvertently make the Spotify app think it is offline when data is restricted.
  5. Outdated App Version: An outdated version of the Spotify app can lead to connectivity issues if it is no longer compatible with the current backend servers.

These are the possible reasons why Spotify keeps saying "I'm in offline mode", you can check these ones to be able to know the root cause and proceed to the best possible solution. Let’s move toward its solution!

Part 2. 9 Effective Solutions to Fix Spotify Offline Issue

Now that we are already aware of the possible reasons why this scenario happened, it would be a lot easier to get solutions to why Spotify says you are offline even when connected to the Internet. There are a lot of possible solutions, so let us start.

Method 1. Check Your Internet Connection

The first solution for fixing Spotify says you are offline even when connected to Wi-Fi or mobile data is checking the internet connection on your device. You should have a strong and stable WiFi connection/cellular data if you are using online mode and listening to music. Even though you are well secured that you have a stable internet connection it would also be best to check it to ensure the problem is fixed successfully..

On Windows and Mac, you can try with a different WiFi. If you’re using your home WiFi, restart the router. If Spotify keeps saying offline on iPhone/Android, you can switch WiFi to mobile data and vice versa. Some shared or public networks, such as schools/offices restrict access to certain services. You can contact the IT department to check for restrictions.

Method 2. Update Your Firewall to Allow Spotify

One of the common reasons why Spotify says offline on Windows/Mac is because the firewall setting on the computer is blocking Spotify. It usually happens when the firewall sees Spotify as a threat to the network then it will automatically block its connection. You can try to temporarily disable the firewall and see if Spotify works well.

To fix Spotify offline issue on Windows, go to System and Security in the Control Panel > Windows Defender Firewall > Allowed apps and choose Change Settings. Then, next to Spotify, check the box. Finally, press the OK button.

Disable Spotify Firewall Settings

To fix Spotify offline issue on Mac, launch the Firewall and click the lock symbol. Click Advanced to open a firewall security dialog box. Then click the plus button to the right. Later, choose Spotify from the dialog box and press Add.

Check Spotify Firewall Settings

Method 3. Disable Spotify Offline Mode

One of the very basic reasons why Spotify says offline even when connected to Wifi or mobile data can be because you turned on the “Offline Mode”. This mode of Spotify is made for Premium users so that even when you are offline you can have access to your favorite tracks. Although it brings good to many, it also causes the sudden loss of the internet. What you need to do is to turn it off so that your status will be online again. See how to turn off Offline Mode on Spotify >>

Method 4. Disenable Data Saving Mode

If you are using data-saving mode on iPhone/Android and seeing yourself offline on Spotify, try disabling it. Data saving mode prevents certain applications from using the internet in the background. It will allow Spotify to run in the background when your device is connected to WiFi or mobile data.

Method 5. Update the Spotify App

Why the Spotify says offline even though you are connected to WiFi/mobile data? Apps like Spotify could act up if you are using an old version. You can update the Spotify app manually from the Play Store or App Store. Alternatively, you can also uninstall the Spotify app and reinstall it. This should clear any corrupt app data that may have been preventing the app from connecting to the internet. Following this, the "Spotify shows offline" error should not bother you.

Method 6. Clear the Spotify Cache

Another method that you can try is to clear the data and cache. Spotify saves frequently accessed data in its app cache. This allows Spotify to save bandwidth and improves its performance. While that’s a good thing, it’s not uncommon for this data to get outdated or corrupted over time. When that happens, Spotify may stop working on your phone/computer and annoy you with various errors, such as Spotify telling you that you are in offline mode. See How to Clear Spotify Cache on Your Devices >>

Clear Spotify Cache

Tips: You may be worried that clearing the cache may result in losing all your downloaded tracks, yes it may happen, but it is good to know that your playlists will still be kept via AMusicSoft software! Try it free to download Spotify playlists at once and keep them forever!

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Method 7. Disable VPN Setting

Virtual Private Networks (VPNs) can sometimes interfere with the Spotify app’s ability to establish and maintain server connections. Disabling your VPN permits Spotify to connect directly, possibly resolving the offline issue.

Method 8. Check for System Updates

System updates provided by your device’s manufacturer or your operating system provider can correct compatibility issues that negatively affect Spotify app functionality. By ensuring your device’s current software, you equip it to support the latest app versions, potentially resolving the Spotify offline problem by addressing underlying system-level issues.

Method 9. Contact Spotify Support

If the problem persists, contact Spotify support for further assistance. They may be able to provide additional troubleshooting steps or offer a solution to the problem.

Part 3. Best Solutions to Get Spotify Music for Offline Playback Forever

Instead of following the long steps and procedures on figuring out why Spotify says offline even when connected to Wifi or mobile data, why don’t you try keeping your music forever and enjoy it offline? Yes, you heard it right, it is possible to get all the music that you love from Spotify without Premium and have it with you for as long as you want. It can be possible through the use of professional converters and one of them is the AMusicSoft Spotify Music Converter.

Key Features of AMusicSoft Spotify Music Converter

  • Convert as many Spotify songs as you want to MP3, M4A, FLAC, WAV, AIFF, AAC, and ALAC.
  • Remove the DRM protection of your protected Spotify songs.
  • Supports both Spotify Free and Spotify Premium accounts.
  • User-friendly, customized quality settings.
  • Batch process Spotify playlists download with 5X or faster speed ensured.
  • Built-in Spotify web player, no requirement to install the Spotify app for syncing.

Enjoy yourself with a free trial!

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Playing Spotify Music Offline via AMusicSoft software

Step 1: Launch AMusicSoft Spotify Music Converter and select all the songs that you want to convert.

Import Spotify Music To Amusicsoft

Step 2: When the Spotify songs are added to the converter, please select an output format to export them. Create a folder where you will save all your converted files.

Select The File Format

Step 3: Hover to “Convert” and enjoy all the songs that you have downloaded from Spotify.

Convert Spotify Songs

To Summarize It All

Even the best online music streaming sites has flaws too, it is inevitable. However, the emergence of professional converters like AMusicSoft Spotify Music Converter makes it a lot easier for us to cope up. They ultimately save your day when suddenly your Spotify says offline and you do not what to do. They truly bring us the convenience that we all deserve.

We hope that this article saved you from suffering and wasting all your precious time searching for how you could still save your most wanted songs. It would be best to try all these solutions, but it would be better to try new things that will perfectly fit our needs while serving us comfort.

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