8 Methods To Fix Audible Book Not Playing On Your Device

Written By Robert Fabry Last updated: September 9, 2024

If you love reading books but can’t find much time to actually read, try listening to books on Audible instead. However, encountering issues when playing your favorite audiobooks can be frustrating. For instance, Audible stops playing audiobooks on your device. Why is Audible book not playing sound? Whether you're an avid listener or a newcomer to Audible, understanding how to troubleshoot common Audible playback issues is essential.

Whether you listen through Audible mobile apps, web player, or connected speakers, this guide will assist you in resolving the most common obstacles and ensure an uninterrupted auditory literary experience. Let's try the best and quickest solutions we’ve found to get Audible working again and unlock the joy of audiobooks once again.

Contents Guide Part 1. Why Does My Audible Audiobook Stop Playing?Part 2. 8 Quick Solutions to Fix Audible Not Playing SoundPart 3. Extra Tips: Play Audible Books Without the Audible AppPart 4. Conclusion

Part 1. Why Does My Audible Audiobook Stop Playing?

Why is my Audible book not playing sound anymore? Here are some common causes of Audible keeps stopping issues:

  • Audible Server Down: If the Audible service is down, you will fail to load any content and play any audiobook because the Audible app on your device is losing connection.
  • Poor Internet Connection: It will require you to have a stable internet connection when playing audiobooks on Audible. So, if the WiFi or cellular data on your device is not that stable, it is inevitable to experience errors like Audible won’t play books.
  • Outdated Audible App: Another reason for Audible books not playing sound is software incompatibility. Sometimes the older app might not work well on your device with the new OS version.
  • Not Enough Storage Space: If you do not have insufficient space on your device and store too much cache, it will cause your device to malfunction and it can't run the apps properly. This is also one big reason behind this problem.
  • Too Many Applications Running on Background: If there are a lot of applications opened on your mobile device and all of them are running, the memory and data that are supposed to be used for the Audible app are eaten up by those active applications instead. This is also a possible reason why the Audible app crashes most of the time you try to play audiobooks on it.
  • Crashed Audiobook Files: Corrupted or incomplete audiobook files can result in the Audible book not playing issue. If the file format is unsupported by the Audible app or your device, playback may not be possible.

These are just some of the reasons for this issue. With proper troubleshooting, it becomes possible to overcome the obstacles and restore the pleasure of immersing oneself in the world of audiobooks.

Part 2. 8 Quick Solutions to Fix Audible Not Playing Sound

When faced with an issue like Audible not playing audiobooks, here are some troubleshooting steps you can take to resolve the problem:

Solution 1. Check Audible Server Status

Can't load any content on Audible? Your Audible app can't play any audiobooks? Once you encounter issues when using Audible, the first thing you can do is check the Audible server status. How to check whether Audible server is down right now? You can head to a service status website such as isitdownrightnow.com to check the status of Audible, which will monitor the status of Audible. If Audible.com is down, you must wait for it to be restored before you play audiobooks on your device again.

Check Audible Server Status

Solution 2. Check Network Connection

The second thing you can do when Audible book not playing sound is to ensure that you have a stable internet connection. If you're using Wi-Fi, verify that you're connected to a reliable network. If you're using mobile data, make sure you have sufficient coverage. You can also restart the router when you are at home or office. Some shared or public networks, such as schools/offices restrict access to certain services. You can contact the IT department to check for restrictions.

Solution 3. Update the Audible App

As you can notice, most of the time a new version of the Audible app is released, and the former version will soon start experiencing some unusual errors and bugs that keep the application getting slower. So what you need to do is to go to the Play Store or App Store if you are using an Android or iOS device and look for a possible update.

Update The Audible App

Solution 4. Check and See if You Have Enough Storage Space

Too full device storage will not only cause the error about Audible keeps stopping but will cause a lot more errors in the long run, especially for mobile phones and tablets. So, to avoid this, try freeing up some of your storage space by simply deleting your unused videos, photos, or recordings saved on your device. If this is done, try to observe if there are still any problems encountered when playing Audible books.

Note: Because there are so many mobile device manufacturers and operating systems, there are different ways to check and clear cache. Please consult your device brand to find the correct procedure.

Solution 5. Clear Cache Files

Why is Audible book not playing sound on your Android or iOS? Another cause is the cache files. Sometimes, there comes a conflict between the crashed caches and data on your account and device. The easiest way to counter this problem is through the deletion of the cache data. For the steps to follow, check out the list below.

On Android Device

  1. Launch the Settings app on your mobile phone and then choose the Application Manager button.
  2. After doing so, select the Other Apps button and then choose the Audible app from the list shown.
  3. Click the Audible app and then select the Force Stop option that you see.
  4. Then proceed with clicking the Storage button and then Clear Data option.

On IOS Devices

  1. Go to the Settings app and click the General button.
  2. From the new window shown right after, select iPhone Storage.
  3. Then choose the Audible app option and then click on offload.
  4. Clicking on this will automatically delete all the cache data in your Audible app.

Clear Cache Files

Solution 6. Close All Opened Apps on Your Device

If your mobile device opens many apps in the background, your Audible book may not be playing. Many users have a habit of running unused apps in the background every time to load content on their phones quickly. However, these apps may take up a lot of system resources. So you can try to close all the background apps on your phone and keep Audible running only, and the Audible book not playing issue might be fixed.

Close All Opened Apps

Solution 7. Try Another Audible-enabled Device

If the issue is with the device, you can switch to another device to stream Audible audiobooks. Now you can listen to Audible on its official iOS and Android app. You can also listen to your favorite titles on big screen like Fire TV devices, including Fire TVs, Fire TV Sticks, or Fire TV Cubes. The Audible app is also available on Alexa-enabled speakers. If you want to play audiobooks on your Windows or Mac computer, try Audible Cloud Player.

Solution 8. Connect with Audible Support Team

If all methods don't work, proceed to the last fix. Get the support you need on the official website of Audible. They give you personalized access to solutions for all of your products and services.

Part 3. Extra Tips: Play Audible Books Without the Audible App

By following above troubleshooting tips, you can often resolve an issue like the Audible book not playing any sound, ensuring a seamless and enjoyable listening experience with Audible. If it is still to no avail, I have here another solution to recommend so that problems will not be experienced once more while playing Audible audiobooks.

The use of a professional audiobook converter and downloader will be a great help since they can save your favorite audiobooks as local files on your device, so playing them on any device that you prefer to use will not cause any problems. If audiobooks are made unprotected by DRM, accessing them will be easy and the player to use won’t be limited. You can even have them transferred from one device to another to enjoy them anywhere and anytime. Let us say for example, from computer to mobile phone and vice versa.

AMusicSoft Audible Converter is a specialized software designed specifically for removing DRM from Audible audiobooks and converting Audible AA/AAX audiobooks into various formats, such as MP3, AAC, WAV, FLAC, and more. By converting audiobooks into these widely supported formats, users can enjoy their favorite titles on a wide range of devices and media players, ensuring compatibility and convenience.

In addition to format conversion, AMusicSoft Audible Converter preserves important audiobook metadata during the conversion process. This includes information such as the book title, author, narrator, and cover art. By retaining this metadata, the converted audiobooks maintain their original details, making it easy to organize and identify them in your audiobook library. With lossless conversion, AMusicSoft ensures that the converted audiobooks maintain the same audio fidelity as the original versions. Users can enjoy their audiobooks with excellent sound quality, immersing themselves in the captivating narrations and storytelling.

To utilize AMusicSoft Audible Converter effectively, follow these step-by-step instructions:

Step 1. Open your Windows/Mac computer and make sure that it has a stable network connection, download and install AMusicSoft Audible Converter.

Free Download Free Download

Step 2. Add the audiobooks to convert. To do that, you may tap the Add File button or drag and drop the files into the converter.

Choose Audible Book To AMusicSoft

Step 3. Then select the output format for conversion and follow it with the output folder.

AMusicSoft Download MP3 Audible Book

Step 4. Click the Convert button to let the process begin. Finally, download the converted audiobooks and stream them offline.

Convert Audible Book To MP3

Part 4. Conclusion

In conclusion, troubleshooting the Audible book not playing issue is essential to ensure a seamless and uninterrupted listening experience. For those looking to enjoy audiobooks without worrying about playback compatibility, an excellent tool to consider is the AMusicSoft Audible Converter. This software allows users to convert Audible audiobooks to common audio formats like MP3, enabling playback on a wide range of devices and media players.

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